1. Accepted Payment Methods

Aromevia accepts a wide range of payment options for your convenience, including:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Shop Pay
• Apple Pay
• Google Pay
• Meta Pay
• Venmo
• PayPal

All payments are processed in USD. Your card will be charged immediately upon checkout, not at the time of shipment.

2. Refunds

Refunds are only issued once returned items have been received and inspected at our facility in accordance with our Return & Refund Policy.

Our goal is to issue refunds within 7 business days of receiving your return. Refunds are always credited back to the original payment method used for purchase.

3. Secure Transactions

We prioritize secure payments by using Shopify’s payment system, which employs Secure Sockets Layer (SSL) technology with 128-bit encryption.

This means all sensitive information—such as credit card numbers, billing addresses, and passwords—is encrypted during transmission to protect your data.

4. PCI Compliance

Aromevia’s platform strictly adheres to the Payment Card Industry Data Security Standards (PCI DSS). This ensures that all cardholder data is processed with the highest level of security and compliance.

Shopify, our payment provider, undergoes annual on-site reviews and follows rigorous risk management procedures to maintain PCI certification.

5. Your Payment Information

For your security, Aromevia staff never see your complete credit card number. After a transaction is processed, we can only view:

• Billing and shipping details
• Order information
• The last four digits of your card number

This ensures that sensitive payment data remains private while still allowing us to assist you with billing or order inquiries.

6. Shop With Confidence

At Aromevia, your trust is our priority. With SSL encryption, PCI DSS compliance, and a secure payment gateway, you can shop confidently knowing your information is safe.

Contact Information

• Online Store: Aromevia
• Hours: 10:00 AM – 7:00 PM EST, Monday to Sunday
• Address: 39375 Burns Rd, North Ridgeville, OH 44039, USA
• Phone: +1 913 382 5110
• Email: info@aromevia.com