Terms of Service

Terms of Service

Last Updated: 25-Aug-2025

Welcome to Aromevia. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or making a purchase from our store, you agree to be bound by these Terms. Please read them carefully before using our website.

1. General Information

  • This website is operated by Aromevia, located at Office number 45A, RJ Mall, Rashid Minhas Rd, Gulistan-e-Johar, Karachi, Pakistan, 75050.

  • Throughout the site, the terms “we”, “us”, and “our” refer to Aromevia.

  • We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Continued use of our site constitutes acceptance of any changes.

2. Eligibility to Use Our Services

  • You must be at least 18 years old or the age of majority in your country to make a purchase.

  • By agreeing to these Terms, you confirm that you have the legal capacity to enter into a binding contract.

  • We do not knowingly sell to individuals under the age of 18.

3. Online Store Terms

  • You agree not to use our products for any unlawful or unauthorized purpose.

  • You may not use our site or products to violate any laws in your jurisdiction (including copyright or trademark laws).

  • Any breach of these Terms may result in termination of your services.

4. Product Information & Availability

  • We strive to provide accurate product descriptions and images. However, we cannot guarantee that your device’s display of colors will be exact.

  • Products may be limited in quantity and are subject to return or exchange only according to our Return & Refund Policy.

  • We reserve the right to discontinue any product at any time.

5. Pricing & Payments

  • All prices are listed in [Base Currency, e.g., USD] unless otherwise stated.

  • Prices may change without prior notice.

  • We use Shopify Payments as our secure payment gateway. For details, please review our Payment Policy.

  • By providing payment information, you confirm that you are authorized to use the chosen method.

6. Shipping & Delivery

  • We offer free worldwide shipping. Orders are processed within 1–2 business days and delivered within 5–7 business days (depending on the destination).

  • All deliveries are subject to availability and potential delays beyond our control.

  • For details, please review our Shipping Policy.

7. Returns & Refunds

  • We offer a 30-day return and refund policy under specific conditions.

  • Returns are only accepted for damaged items, defective items, or wrong products received.

  • Change of mind or other personal reasons are not accepted.

  • Refunds are processed within 7 business days after the return is approved.

  • Return addresses may vary depending on your country and will be provided upon request.

  • For details, please review our Return & Refund Policy.

8. Accuracy of Billing & Account Information

  • You agree to provide current, complete, and accurate purchase and account information for all orders.

  • We reserve the right to refuse any order placed with us, including suspected fraudulent or unauthorized transactions.

  • If your order is canceled, we will attempt to notify you via the contact details provided.

9. Third-Party Services

  • Our store is hosted on Shopify Inc., which provides the e-commerce platform.

  • Shopify securely stores your data and payment information in compliance with PCI-DSS standards.

  • Some services may redirect you to third-party platforms (such as payment providers or shipping carriers). We are not responsible for their policies or actions.

10. Intellectual Property

  • All content on our website (logos, product descriptions, text, images, graphics) is the property of Aromevia and is protected by copyright and trademark laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without express written permission.

11. Limitation of Liability

  • Aromevia is not liable for any damages resulting from misuse of products, late deliveries, or interruptions in services beyond our control.

  • To the maximum extent permitted by law, our liability shall be limited to the amount you paid for the product.

12. Indemnification

You agree to indemnify and hold harmless Aromevia, its employees, partners, and affiliates from any claims or demands arising from your breach of these Terms or your violation of any law or rights of a third party.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to conflict of law principles. International buyers may be subject to additional consumer protection laws in their respective countries.

14. Termination

We may suspend or terminate your access to our website if you violate these Terms. All obligations and liabilities incurred prior to termination shall survive termination.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Business Name: Aromevia

  • Phone: +92 315 8526191

  • Email: info@aromevia.com

  • Business Address: Office number 45A, RJ Mall, Rashid Minhas Rd, Gulistan-e-Johar, Karachi, Pakistan, 75050