Shipping Policy

Shipping Policy

At Aromevia, we are committed to providing our customers with a smooth, reliable, and worry-free shopping experience. We take pride in offering free worldwide shipping on all orders, so you can enjoy luxury perfumes delivered directly to your doorstep—no matter where you are.

Business Information

  • Business Name: Aromevia

  • Office Address: Office number 45A, RJ Mall, Rashid Minhas Road, Gulistan-e-Johar, Karachi, Pakistan, 75050

  • Phone Number: +92 315 8526191

  • Email: info@aromevia.com

Order Processing

  • All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Once your order is processed and shipped, you will receive a confirmation email with your tracking information.

  • Please ensure your shipping details are entered correctly at checkout. Aromevia is not responsible for delays caused by incomplete or incorrect address details.

Shipping Times

We ship all orders directly from our Karachi, Pakistan office. Delivery times may vary depending on your location:

  • Domestic Shipping (Pakistan): 2–4 business days after order processing.

  • International Shipping: 5–7 business days after order processing.

Please note: While most packages arrive within the timeframes mentioned, international deliveries may occasionally take longer due to customs clearance or unforeseen courier delays.

Shipping Costs

  • FREE SHIPPING WORLDWIDE: Aromevia proudly covers all shipping costs for our customers.

  • No hidden charges—what you see at checkout is what you pay.

Order Tracking

  • Once your order has been dispatched, you will receive an email with a tracking number and link to monitor your shipment.

  • Tracking updates may take 24–48 hours to appear after dispatch.

Customs, Duties & Taxes

  • All international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

  • These charges, if applicable, are the responsibility of the customer.

  • Aromevia is not responsible for delays caused by customs clearance processes.

Failed Deliveries & Wrong Address

  • If a package is returned due to an incorrect or incomplete address provided by the customer, the buyer may be responsible for additional re-shipping costs.

  • Please double-check your shipping details before confirming your order.

Delays Beyond Our Control

While we strive to meet all delivery timelines, there may be unforeseen delays caused by:

  • Courier or shipping carrier issues

  • Customs clearance procedures

  • Natural events or global disruptions (e.g., pandemics, strikes, or weather conditions)

Aromevia cannot be held liable for such delays but will assist you in tracking and resolving issues with your order.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

  • Email: info@aromevia.com

  • Phone: +92 315 8526191

  • Address: Office number 45A, RJ Mall, Rashid Minhas Rd, Gulistan-e-Johar, Karachi, Pakistan, 75050

Our customer service team will be happy to assist you.