Shipping Policy

Shipping Policy – Aromevia

Free shipping on all orders· Reliable UPS, Fedex delivery

Handling Time

1–2 business days

Transit Time

2–4 business days

Estimated Delivery

3–6 business days (handling + transit)

Order Cut-Off

6:00 PM EST (Mon–Fri)

Carrier

UPS (tracked), Fedex (tracked)

Cost

Free shipping on all order

Shipping Range

 

We currently ship to the following countries across North America, Europe, Oceania, and the Middle East:

  • 🇺🇸 United States
  • 🇨🇦 Canada
  • 🇦🇺 Australia
  • 🇳🇿 New Zealand
  • 🇩🇪 Germany
  • 🇫🇷 France
  • 🇪🇸 Spain
  • 🇮🇪 Ireland
  • 🇦🇹 Austria
  • 🇨🇿 Czech Republic
  • 🇧🇪 Belgium
  • 🇩🇰 Denmark
  • 🇫🇮 Finland
  • 🇮🇹 Italy
  • 🇳🇱 Netherlands
  • 🇳🇴 Norway
  • 🇵🇱 Poland
  • 🇵🇹 Portugal
  • 🇸🇪 Sweden
  • 🇨🇭 Switzerland
  • 🇬🇷 Greece
  • 🇭🇺 Hungary
  • 🇷🇴 Romania
  • 🇦🇪 United Arab Emirates
  • 🇸🇦 Saudi Arabia

Delivery times and shipping costs may vary by country. International customers are responsible for any applicable customs duties or import taxes.

Shipping Confirmation & Tracking

Once your order ships, we’ll email you a confirmation with a UPS or Fedex tracking number. You can use it to follow your delivery in real time on the UPS and Fedex website. Please allow up to 24 hours for tracking to activate after pickup.

Order Changes

Need an adjustment or cancellation? Contact us before 6:00 PM EST on the day of purchase. After an order has been dispatched, we’re unable to change the address, contents, or cancel the shipment.

Missing Orders

If your package hasn’t arrived within the estimated window, reach out and we’ll investigate with UPS or Fedex. For “Delivered” scans you can’t locate, please check with household members, neighbors, and your building/concierge first.

Damaged Products

If your order arrives damaged, notify us within 48 hours of delivery. Include clear photos of the item, inner packaging, and shipping label so we can arrange a replacement or refund promptly.

Contact Information

  • Online Store: Aromevia
  • Hours: 10:00 AM – 7:00 PM EST, Monday to Sunday
  • Address: 39375 Burns Rd, North Ridgeville, OH 44039
  • Phone: +1 913 382 5110
  • Email: info@aromevia.com

Delivery estimates may be affected by weather, carrier delays, or peak season volume.