Payment Policy

Payment Policy

At Aromevia, we want to make your shopping experience smooth, secure, and reliable. This Payment Policy explains how payments are processed on our website, what methods are accepted, and how refunds are handled.

Accepted Payment Methods

We use Shopify Payments as our primary payment gateway, which allows us to accept a wide range of secure payment methods, including:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

  • Local Payment Methods (availability may vary by country)

  • Other Methods: Depending on your region, Shopify Payments may also support additional gateways

All transactions are securely processed through Shopify Payments, ensuring your data and funds are safe at all times.

Currency

  • All prices on our website are displayed in USD$.

  • If you are shopping from another country, the payment amount may be converted into your local currency by your bank or card issuer.

  • Please note that currency conversion fees may apply depending on your provider.

Billing & Authorization

  • When you place an order, you authorize Aromevia to charge your selected payment method for the total order amount, including product cost, taxes (if applicable), and shipping (if any).

  • Payments are charged immediately at the time of order.

  • If your payment method is declined, the order will not be confirmed until successful payment is completed.

Refunds via Shopify Payments

  • If your order qualifies for a refund (see our Return & Refund Policy), the refund will be issued back to your original payment method through Shopify Payments.

  • Refunds typically take 7 business days after approval and processing, depending on your bank or card provider.

  • If you used a credit or debit card, please allow additional time for the refund to appear on your statement.

Security of Payments

We take payment security very seriously:

  • All payments are encrypted using SSL (Secure Socket Layer) technology.

  • Shopify Payments complies with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the safe handling of your payment information.

  • We do not store or have access to your full payment details. Your data is handled securely by Shopify Payments.

Fraud Prevention

To protect both customers and Aromevia, all payments are subject to verification and fraud checks.

  • Orders flagged as suspicious may require additional verification before shipping.

  • We reserve the right to cancel or hold an order if fraudulent activity is suspected.

Contact for Payment Issues

If you experience any issues with your payment or refund, please contact our support team:

  • Business Name: Aromevia

  • Phone: +92 315 8526191

  • Email: info@aromevia.com

  • Business Address: Office number 45A, RJ Mall, Rashid Minhas Rd, Gulistan-e-Johar, Karachi, Pakistan, 75050